Social inclusion is a priority for people living with disability as it affects all aspects of their lives. It is our aim that the contributions and rights of people living with disability are valued and understood by all South Australians and that their rights are promoted, upheld and protected. We also want to ensure that people living with disability are supported to advocate for their own rights.

Theme 1 includes the following priorities:

  • Involvement in the community
  • Improving community understanding and awareness
  • Promoting the rights of people living with disability.

Our actions under Theme 1

Action 1.1

Ensure all internal and external stakeholder engagement activities are accessible to all members of the community, including people with disability, in line with State Government Guidelines (Priority 1).

All business units are responsible for this action.

This action is ongoing.

Measure:

Disability access and inclusion are incorporated in communication and engagement strategies and activities. All new documents, video, and web-based content have inclusive and accessible design.

Action 1.2

Promote the 2021 National Disability Strategy to staff and people accessing our services through AGD websites and general service delivery (Priority 2).

Strategic Communications is responsible for this action.

This action will be completed by June 2021.

Measure:

Promotion strategy developed and implemented.

Action 1.3

Commemorate International Day of People with Disability annually and celebrate the contributions people with disability make to society (Priority 2).

Strategic Communications is responsible for this action.

This action is ongoing.

Measure:

Annual promotion of International Day of People with Disability.

Action 1.4

Raise awareness of the specific needs of people with disability by engaging persons with disability / disability advocates to present to AGD staff on experiences and information about working with and supporting persons with disability (Priority 2).

All business units are responsible for this action.

This action is ongoing.

Measure:

Number and type of disability information sessions held for staff each year.

Action 1.5

Review and update content of AGD online disability awareness training consistent with Office of the Commissioner for Public Sector Employment updates (Priority 2).

Human Resources is responsible for this action.

This action will be completed by June 2021.

Measure:

AGD online disability awareness training is reviewed and updated.

Action 1.6

Review current completion rates of AGD online disability awareness training (currently mandated to new employees) and encourage all staff to complete (Priority 2).

Human Resources is responsible for this action.

This action will be completed by December 2021.

Measure:

Report completed of AGD online disability awareness training.

Action 1.7

AGD induction process to include information about working with people living with disability and support available for employees with disability in the workplace (Priority 3).

Human Resources is responsible for this action.

This action is ongoing.

Measure:

The AGD online induction program is updated to include information about working with people living with disability and support available for employees with disability in the workplace.

Action 1.8

Ensure departmental internal and external complaints systems are accessible to people with disability (Priority 3).

All business units managing a complaint process are responsible for this action.

This action is ongoing.

Measure:

Departmental complaints materials and procedures are assessed against accessibility standards as part of existing cyclic review process.

Action 1.9

Develop practice guidelines with relevant stakeholders to address disability discrimination (Priority 3).

The Equal Opportunity Commission is responsible for this action.

This action will be completed by June 2021.

Measure:

Practice guidelines developed.

Action 1.10

The Public Trustee to liaise regularly with the Office of the Public Advocate and the National Disability Insurance Scheme (NDIS) / National Disability Insurance Agency (NDIA) to discuss the impact of the NDIS in the community and ensure the Public Trustee remains up to date with NDIS / NDIA initiatives impacting its customers (Priority 3).

The Public Trustee is responsible for this action.

This action is ongoing.

Measure:

Monthly liaison meetings are conducted.

Action 1.11

Promote disability rights and inclusion in decision making (advance care planning, guardianship and supported decision making) (Priority 3).

The Office of the Public Advocate (OPA) is responsible for this action.

This action is ongoing.

Measure:

Community education sessions conducted. Accessible information sheets about advance care planning, decision making and the work of OPA are developed.

Action 1.12

Undertake a supported decision making project, in partnership with the South Australian Health and Medical Research Institute (SAHMRI) to document the wishes of Office of the Public Advocate (OPA) clients who have impaired decision making capacity (Priority 3).

OPA is responsible for this action.

This action will be completed by June 2023.

Measure:

Research report with recommendations completed.

Action 1.13

Collaborate and share information with the National Disability Insurance Agency (NDIA) to ensure all eligible clients of the Office of the Public Advocate (OPA) have a National Disability Insurance Scheme (NDIS) plan which meets their needs (Priority 3).

OPA is responsible for this action.

This action will be completed by 30 June 2022.

Measure:

  • Information Sharing Schedule developed between OPA and the NDIA.
  • 100% of OPA clients identified as eligible for NDIS have transitioned with an activated plan.
  • 100% of restrictive practices used for NDIS / OPA clients are authorised.