The accessibility of the built environment, quality services and information are key to ensuring people living with disability are included and have the opportunity to equally participate in all aspects of community life. It is our aim to increase accessibility to public and community infrastructure, transport, services, information, sport and recreation and the greater community.

Theme 3 includes the following Priorities:

  • Universal Design across SA
  • Accessible and available information
  • Access to services

Our actions under Theme 3

Action 3.1

Lead Inclusive SA Action 16 to elevate the design quality of South Australia’s built environment and public realms through promoting design quality policy and the principles of Universal Design (Priority 7).

Planning and Land Use Services is responsible for this action.

This action is ongoing.

Measure:

Guidance document on the Principles of Universal Design is prepared.

Action 3.2

Lead Inclusive SA Action 18 to contribute to national work on the possibility of introducing Silver or Gold level Liveable Housing standards for all new housing to be applied through the National Construction Code from 2022 (Priority 7).

Planning and Land Use Services is responsible for this action.

This action is ongoing.

Measure:

Contribute, where applicable, to the Australian Building Code Boards Accessible Housing Project.

Action 3.3

New fit-outs in AGD workplaces to be assessed against the Building Code of Australia (Priority 7).

Facilities and Security is responsible for this action.

This action is ongoing at the time of fit-outs and lease negotiations.

Measure:

New fit-outs comply with Building Code of Australia.

Action 3.4

Ensure AGD websites, intranet and digital applications meet Web Content Accessibility Guidelines 2.1, and the Online Accessibility Policy and guidelines, including content design, plain English writing, site functionality and visual representation of information (Priority 8).

Strategic Communications and all business units managing a local website are responsible for this action.

This action will be completed by June 2024.

Measure:

Websites and intranets managed by AGD and its business units meet digital accessibility standards for government.

Existing content is systematically reviewed to ensure it meets accessibility standards.

Action 3.5

Develop Easy Read versions of major and relevant AGD strategies, fact sheets and brochures (Priority 8).

Strategic Communications is responsible for this action.

This action is ongoing.

Measure:

Easy Read versions of documents developed and promoted.

Action 3.6

Convert State Records website indexes from PDF to accessible formats (.xls) (Priority 8).

State Records is responsible for this action.

This action is ongoing.

Measure:

Number / proportion of .xls indexes available on the State Records website.

Action 3.7

Undertake feasibility study for waiving fee for digitisation of state records for persons with disability (Priority 8).

State Records is responsible for this action.

This action is will be completed by July 2021.

Measure:

Feasibility of waiving fee is investigated and implemented if achievable.

Action 3.8

All AGD service contracts and grant agreements to include provision for delivery of accessible services to people with disability (Priority 9).

All business units are responsible for this action.

This action is ongoing.

Measure:

Service contracts and grant agreements require delivery of services accessible to and inclusive of people with disability.

Action 3.9

Complete improved service for vulnerable people as identified in the Consumer and Business Services Improving the Customer Service Experience project (Priority 9).

Consumer and Business Services is responsible for this action.

This action will be completed in stages, with full completion by June 2022.

Measure:

Improved service to vulnerable populations, including people with disability.

Action 3.10

Consider the installation of multimedia devices in queues at service outlets to support people with a hearing or vision impairment (Priority 9).

Facilities and Security is responsible for this action.

This action is ongoing, at the time of fit-out.

Measure:

The installation of multimedia devices is considered when developing service outlet fit-outs.

Action 3.11

Lead Inclusive SA  Action 27 – the Canine Court Companion pilot project, to provide increased practical support and assistance to vulnerable victims and prosecution witnesses involved with the Office of the Director of Public Prosecutions (Priority 9).

The Office of the Director of Public Prosecutions is responsible for this action.

This action will be completed in 2021.

Measure:

Completion of Stage 2 and Stage 3.

Number of appointments attended by the canine companion.

Number of victims and witnesses supported.