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Web chat service to cut wait times for businesses and consumers

14 May 2015

A new online advice tool is set to reduce waiting times and give businesses and consumers quick and easy access to general information and one-to-one customer support at the click of a button.

Minister for Business Services and Consumers, Gail Gago, said the Live Help Now web chat service, featured on the Consumer and Business Services (CBS) website, offers direct, one-on-one online access to a customer service representative.