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Fair Trading (Ticket Scalping) Amendment Bill 2018

Status: new laws commenced

Reforms under the Fair Trading Act 1987 increase transparency and provide greater consumer protections for tickets re-sold via the secondary market.  It is now an offence to sell a ticket to a sporting or entertainment event in South Australia for an amount that exceeds 110% of the original supply cost of the ticket. 

An event no longer needs to be declared a ‘major event’ in order for the ticket scalping protections to apply.

It is illegal for anyone to:

  • re-sell tickets or advertise the re-sale of tickets at a price that is more than 110% of the original price
  • use ‘ticket bots’ or other software to purchase tickets to an event
  • host a ticket scalping advertisement.

Ticket re-selling will be allowed, as long as the advertised price is capped at 110% of the original supply cost of the ticket and provided that certain information is disclosed in the advertisement.

A six month transition period will ensure that businesses have the necessary measures in place to comply with the new requirements and prevent prohibited advertisements from being published.

More information

Buying tickets for events on SA.GOV