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Consumer rights and advocacy

Consumer and Business Services (CBS) promotes and protects the rights of South Australian consumers and helps businesses comply with their legal obligations. 

Consumer rights

People's legal rights are protected when they buy goods and services. You can find information about consumer rights topics on the SA.GOV.AU website.

  • refunds and returns
  • scams
  • disputes
  • consumer guarantees and warranties
  • contracts
  • bag check policy
  • labelling.

Understand your consumer rights - SA.GOV.AU

Safety and the law

CBS keeps South Australians safe by investigating and warning against unlawful businesses and unsafe products.

CBS also work with businesses to make changes if their workplace practices are found to be unlawful.