People with disability live in inclusive, accessible, and well-designed homes and communities.

Our actions under Outcome Area 2

Action 2.1

(Original Action 1.1)
Ensure all internal and external stakeholder engagement activities are accessible to all members of the community, including people with disability, in line with State Government Guidelines.

All business units are responsible for this action.

This action is ongoing.

Measure:

Disability access and inclusion are incorporated in communication and engagement strategies and activities.
All new documents, video, and web-based content have inclusive and accessible design.

Action 2.2

(Original Action 1.3)
Commemorate International Day of People with Disability annually and celebrate the contributions people with disability make to society).

Strategic Communications is responsible for this action.

This action is ongoing.

Measure:

Annual promotion of International Day of People with Disability.

Action 2.3

(Original Action 1.4)
Raise awareness of the specific needs of people with disability by engaging persons with disability / disability advocates to present to AGD staff on experiences and information about working with and supporting persons with disability.

All business units are responsible for this action.

This action is ongoing.

Measure:

Number and type of disability information sessions held for staff each year.

Action 2.4

(Original Action 1.8)
Ensure departmental internal and external complaints systems are accessible to people with disability.

All business units managing a complaint process are responsible for this action.

This action is ongoing.

Measure:

Departmental complaints materials and procedures are assessed against accessibility standards as part of existing cyclic review process.

Action 2.5

(Original Action 1.10)
The Public Trustee to liaise regularly with the Office of the Public Advocate and the National Disability Insurance Scheme (NDIS) / National Disability Insurance Agency (NDIA) to discuss the impact of the NDIS in the community and ensure the Public Trustee remains up to date with NDIS / NDIA initiatives impacting its customers.

The Public Trustee is responsible for this action.

This action is ongoing.

Measure:

Monthly liaison meetings are conducted.

Action 2.6

(Original Action 1.11)
Promote disability rights and inclusion in decision making (advance care planning, guardianship and supported decision making).

The Office of the Public Advocate (OPA) is responsible for this action.

This action is ongoing.

Measure:

Community education sessions conducted.
Accessible information sheets about advance care planning, decision making and the work of OPA are developed.

Action 2.7

(Original Action 1.12)
Inclusive SA Interim Review 2022 Action 12: Undertake a supported decision-making project, in partnership with the South Australian Health and Medical Research Institute (SAHMRI) to document the wishes of Office of the Public Advocate (OPA) clients who have impaired decision-making capacity.

OPA is responsible for this action.

This action will be completed by June 2024.

Measure:

Research report with recommendations completed.

Action 2.8

(Original Action 3.10)
Inclusive SA Interim Review 2022 Action 10: Consider the installation of multimedia devices in queues at service outlets to support people with a hearing or vision impairment.

Facilities and Security is responsible for this action.

This action is ongoing, at the time of fit-out.

Measure:

The installation of multimedia devices is considered when developing service outlet fit-outs.